Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.

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engitech@oceanthemes.net

+1 -800-456-478-23

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imdigitalvinod

Refund Policy

Last Updated: July 19, 2026

At IMDigitalVinod (imdigitalvinod.com), customer satisfaction is important to us. We work hard to provide high-quality digital services and maintain transparent communication throughout every project.

Please read our Refund Policy carefully before purchasing any of our services.

Refund Policy

1. Digital Services

Our services include, but are not limited to:

  • Digital Marketing
  • Search Engine Optimization (SEO)
  • Website Development
  • WordPress Website Design
  • Shopify Store Development
  • Website Maintenance
  • Social Media Marketing
  • Google Ads Management
  • Meta Ads Management
  • Email Marketing
  • Landing Page Design
  • Website Consultation
  • Graphic Design

Since these are customized digital services, they cannot be returned like physical products.

2. No Refund After Work Starts

Once the project has started or any work has been completed, payments made are non-refundable.

This includes:

  • Research work
  • Strategy planning
  • Design work
  • Development work
  • Marketing setup
  • Content creation
  • SEO implementation
  • Advertising campaign setup

3. Advance Payments

Most projects require an advance payment before work begins.

Advance payments are used for:

  • Project planning
  • Resource allocation
  • Design preparation
  • Development setup
  • Initial consultation

Therefore, advance payments are generally non-refundable.

4. Monthly Marketing Services

For monthly services such as:

  • SEO
  • Social Media Marketing
  • Google Ads Management
  • Meta Ads Management
  • Website Maintenance

Payments made for the current billing period are not refundable after the service has started.

You may cancel future monthly services by informing us before the next billing cycle.

5. Website Development Projects

Website development projects involve planning, design, coding, testing, and revisions.

Refunds will not be provided after:

  • Project approval
  • Design approval
  • Development has started
  • Website files have been delivered
  • Website has been deployed or made live

6. Client Cancellation

If a client decides to cancel a project after work has started, no refund will be issued for the completed work.

If any balance payment remains, it may still be payable depending on the completed project milestones.

7. Delay from Client Side

Projects may be delayed if the client does not provide required information such as:

  • Content
  • Images
  • Login credentials
  • Domain or hosting access
  • Feedback
  • Approvals

Such delays do not qualify for a refund.

8. Duplicate Payments

If you accidentally make the same payment more than once, we will verify the transaction and refund the duplicate payment using the original payment method.

9. Failed Transactions

If your payment fails but the amount is deducted from your bank account, please contact your bank or payment provider first.

If we receive the payment successfully, we will help resolve the issue as quickly as possible.

10. Third-Party Costs

Refunds do not apply to payments made for third-party services, including:

  • Domain registration
  • Web hosting
  • Premium themes
  • Premium plugins
  • Software licenses
  • SSL certificates
  • Advertising budgets
  • Third-party subscriptions

These purchases are governed by the respective service provider’s refund policies.

11. Service Quality

We are committed to delivering professional services based on industry best practices.

However, we cannot guarantee:

  • Search engine rankings
  • Specific website traffic
  • Sales
  • Business growth
  • Lead generation
  • Social media reach
  • Advertising performance

These results depend on many external factors beyond our control.

12. Exceptional Refund Requests

In rare situations, refund requests may be reviewed individually.

Any approved refund will be made at the sole discretion of IMDigitalVinod after evaluating the project status and work completed.

13. Contact Us

If you have any questions regarding this Refund Policy, please contact us through the contact details available on imdigitalvinod.com.

We will respond as quickly as possible and do our best to resolve your concerns in a fair and professional manner.

Policy Updates

We may update this Refund Policy at any time without prior notice. Any changes will be posted on this page with the latest update date.

By using imdigitalvinod.com or purchasing our services, you agree to this Refund Policy.